Koroma Privacy Policy
At Koroma Tech, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, and protect any information that you provide when using our services.
Effective Date: 1/29/2025
Last Updated: 2/7/2025
Information We Collect
We collect personal information that you voluntarily provide to us when you:
- Sign up for our services or subscribe to our newsletter.
- Fill out forms on our website (e.g., requesting services, submitting inquiries, or opting into SMS notifications).
- Contact us via email, phone, or SMS.
- Participate in surveys, promotions, or other engagements related to our services.
Types of Information Collected:
The information we collect may include, but is not limited to:
- Personal Identifiable Information (PII): Your name, email address, phone number, and company name.
- Service-Related Information: Domain names for hosting services, CRM details for integration, website analytics, and other business-related details necessary to provide services.
- Communication Data: Correspondence between you and Koroma Tech, including email exchanges, SMS messages, and call logs.
- Technical Information: IP address, browser type, device information, and website usage statistics through cookies and analytics tools.
How We Use Your Information
Koroma Tech uses the information we collect for the following purposes:
- Service Delivery: To process service requests, manage accounts, and provide customer support.
- Communication: To contact you regarding service updates, IT support, project notifications, and appointment reminders.
- Marketing & Promotions: To send you promotional content, newsletters, and special offers related to our IT and digital marketing services (only if you have opted in).
- Improvement & Analytics: To analyze trends, improve website functionality, enhance customer experience, and optimize our services.
- Legal Compliance: To comply with legal obligations, enforce our policies, and protect against fraudulent activities.
SMS Consent & Communication
By providing your phone number and opting into our SMS services, you agree to receive text messages from Koroma Tech regarding:
- Service updates and technical support notifications.
- Promotional content and relevant business information.
- Appointment reminders and account-related messages.
Opting Out: You can opt out of SMS communications at any time by replying STOP to any message or by contacting us directly. Message frequency may vary, and standard messaging/data rates may apply based on your mobile carrier.
Sharing and Disclosure of Information
At Koroma Tech, we prioritize your privacy and do not engage in the sale, rental, or unauthorized sharing of personal information.
- No Sale of Data: We do not sell, trade, or share your personal information with third parties for marketing or lead generation purposes.
- Service Providers: In some cases, we may share necessary information with trusted service providers who assist in delivering our services (e.g., hosting providers, email marketing platforms). These third parties are required to maintain the confidentiality of your information.
- Legal Requirements: We may disclose information if required by law, such as in response to subpoenas, legal proceedings, or to comply with regulatory obligations.
Data Security
We implement a variety of security measures to safeguard your personal information against unauthorized access, alteration, or destruction, including:
- Encryption: Secure Socket Layer (SSL) technology to encrypt data transmitted via our website.
- Access Control: Restricted access to personal data to authorized personnel only.
- Regular Audits: Periodic reviews of our security practices and updates to ensure compliance with industry standards.
Despite our efforts, no data transmission over the internet can be guaranteed to be 100% secure. We encourage users to take necessary precautions when sharing sensitive information.
Cookies and Tracking Technologies
Koroma Tech uses cookies and similar tracking technologies to enhance user experience and analyze website performance.
- What Are Cookies? Cookies are small files stored on your device that help us track website usage and remember user preferences.
- Performance cookies (used for analytics and site improvement)
- Essential cookies (necessary for website functionality)
- Marketing cookies (used for targeted advertising, if applicable)
Managing Cookies: You can disable cookies through your browser settings; however, this may affect certain functionalities of our website.
Third-Party Links
- Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of such sites. We recommend reviewing their privacy policies before providing any personal information.
Third-Party Links
Our website may contain links to third-party websites for your convenience. Please note:
- We are not responsible for the privacy practices or content of external sites.
- We encourage users to review the privacy policies of third-party websites before providing any personal information.
Affiliate Disclosure
Koroma Tech participates in affiliate marketing programs, which means we may earn a commission when you purchase products or services through links on our website.
- We only recommend products and services that align with our values and business principles.
- Affiliate links help support our work and allow us to continue providing valuable content and services at no extra cost to you.
- Any commissions earned do not influence our recommendations. We prioritize honesty and integrity in all our content.
- You are under no obligation to purchase through affiliate links, and we encourage you to make informed decisions based on your needs.
We believe in full transparency and compliance with FTC guidelines, which require clear disclosure of affiliate relationships. If you have any questions about our affiliate partnerships, feel free to contact us.
Your Rights and Choices
- Access, update, or delete your personal information by contacting us.
- Request a copy of the information we hold about you.
- Restrict processing of your personal data under certain circumstances.
To exercise these rights, please contact us using the details provided in the “Contact Us” section.
Changes to This Privacy Policy
- We reserve the right to update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with the latest Effective Date.
- We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
- If you If you have any questions about this Privacy Policy or how your data is handled, please contact us:any questions about this privacy policy or how your data is handled, please contact us at:
Email: info@koromatech.com
Phone: 240-316-4483
4600 Forbes Blvd
